Privacy Policy

PRIVACY NOTICE

Last updated: February 05, 2025

INTRODUCTION

We are Chaaya Publications Pvt. Ltd ("Company," "we," "us," or "our"), a company registered in India at Madhura Nagar, Hyderabad, Telangana, 500038.

This Privacy Notice explains how we collect, store, use, and share your personal information when you use our services ("Services"), including our website https://chaayabooks.com.

SUMMARY OF KEY POINTS

This summary highlights key sections of our Privacy Policy. Please refer to the full Privacy Policy for more detailed information.

• What personal information do we collect? Personal details you provide, such as name, email, and payment information.
• How do we process your information? To provide, improve, and secure our services.
• Do we share your data? Yes, with trusted partners for necessary business operations.
• Your rights: You have rights regarding data access, correction, and deletion.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

We collect personal data that you voluntarily provide when using our services, such as:

• Name, email address, phone number
• Payment details when purchasing from us
• Login details for accounts created on our website

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to provide, improve, and secure our services, including:

• Processing payments and fulfilling orders
• Providing customer support
• Preventing fraud and security threats

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information with:

• Payment processors for transactions
• Third-party service providers for analytics and marketing

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies for site functionality and analytics. You can manage cookie preferences through your browser settings.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you register using social media accounts (e.g., Google, Facebook), we may access profile details like your name and email.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We may transfer and store your data in different regions to provide global service access.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal data as long as necessary to fulfill service requirements and legal obligations.

8. DO WE COLLECT INFORMATION FROM MINORS?

No, we do not knowingly collect or market to users under 18 years old.

9. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or delete your personal data by contacting us.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track (DNT) browser signals.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this policy as needed to comply with legal requirements.

12. HOW CAN YOU CONTACT US?